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willdeletafterproblemsolved's profile

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Tuesday, January 31st, 2023 4:13 AM

can't ACCESS my old Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years since he made it. 

Accepted Solution

Official Solution

Community Support


232.3K Messages

1 year ago

We understand how important it is to have access to old emails, @willdeletafterproblemsolved.


Since the email has been inactive for years, it's likely been deactivated. This would explain why you're not able to find it. We recommend creating a new email address through currently:

  1. Go to and select Sign In.
  2. Choose Create AT&T Account.
  3. Enter your wireless number and ZIP Code. We'll text you a confirmation code.
  4. Enter the code and select Continue.
  5. Complete the info to create your new AT&T email address and password.
  6. Enter your profile info and security questions and answers.
  7. Follow the prompts to verify your account.
  8. Print or copy your email address, password, and security questions info, in case you forget your password.
  9. Select Continue when you see the confirmation page.

If you have any other questions, please let us know. Thank you for contacting AT&T Community Forums. 


Raiden, AT&T Community Specailist 


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