Need to update email settings?
Andtabd's profile

New Member

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3 Messages

Sun, May 29, 2022 3:38 AM

Can't Access ATT.net email

Have an att.net email account.  Was able to log in through yahoo / community.  Changed computers and now when I try to sign in I'm taken to ATT sign in page and get the message that it can't find my username.

ATTHelp

Community Support

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192.2K Messages

1 m ago

Happy to help you access your email, Andtabd.

 

Try signing in through Currently.com. It's the official website for AT&T mail. This will help us determine if there's a problem with your email account, or the Yahoo! Mail website.

 

We also recommend trying these troubleshooting options from our Login and Email Solutions guide:

  • Update your browser - many features are only compatible with the latest browser and we recommend updating it

  • Test signing in to your web mail using another browser

  • Disable browser tools or add-ons - this varies by device and browser

  • Disable your firewall - this varies by device and browser

Let us know if this helped, or if you need further assistance.

 

Aminah, AT&T Community Specialist

New Member

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3 Messages

1 m ago

This did not help.  When I log in through ATT it says it can't find my username.  When we use the find username it hooks to our family wireless account.  

ATTHelp

Community Support

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192.2K Messages

1 m ago

Thanks for the update, Andtabd.

 

We'll need to take a closer look to see what's causing this. Let’s meet in a Direct Message to get started. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums.

 

Aminah, AT&T Community Specialist

New Member

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3 Messages

1 m ago

Ok.  How do I DM?

ATTHelp

Community Support

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192.2K Messages

1 m ago

You can respond to the last DM that was sent to you yesterday, Andtabd.

 

Aminah, AT&T Community Specialist

ATTHelp

Community Support

 • 

192.2K Messages

1 m ago

We haven't heard from you, Andtabd.

 

Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums.

 

Aminah, AT&T Community Specialist

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