New Member
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5 Messages
Cannot reset my password unable to answer security questions
My account is a bellsouth.net. I was told to change my password however I cannot answer the security questions. I have been locked out for days. What is the work around?
ATTHelp
Community Support
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221.6K Messages
5 months ago
Hi there, mrsyatak. We understand that you are unable to get into you email.
We can help with that.
What we will need to do is to take a deeper look into your email profile to if you have any other email recovery options available to you. Please accept this invite to the AT&T Direct Message space. Once we send the direct message to you, a chat icon will appear next a bell icon. Please reply there.
We look forward to working with you.
Matthew, AT&T Community Specialist
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mrsyatak
New Member
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5 Messages
5 months ago
An you please send another invite. I am attempting to accept on my phone however it takes me to a nonfunctional site.
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