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Need to update email settings?
JaniceWilliams's profile

New Member


5 Messages

Thursday, June 15th, 2023 2:18 AM

Cannot access SBCGLOBAL.NET email

I cannot access two of my accounts. Recovery doesn't work.

Accepted Solution

Official Solution

Community Support


224.8K Messages

6 months ago

Hello @JaniceWilliams , we know how important it is for you to be able to access your email accounts. We are here to assist.


We recommend resetting your email password.


To reset the password:

  • Go to reset your password
  • Enter your user ID and the last name associated with your ID.
  • Choose your verification method (such as a recovery email or phone number) and follow the prompts. If there is a recovery email or phone number associated with the account, the system will prompt you to send a verification code to a recovery method of your choice.
  • Enter and confirm your new password.

You can also take a look at these additional email troubleshooting steps.


If you need additional assistance, feel free to let us know.


Amon, AT&T Community Specialist.

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