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Yahoo637problem's profile

New Member


1 Message

Thursday, August 11th, 2022 12:57 AM

Cannot access my Yahoo email account.

I don’t remember my password or answer to security questions. The cell number listed for security issues is no longer in service so zi cannot receive a security code. 

Accepted Solution

Official Solution

Community Support


221.6K Messages

1 year ago

Hey @Yahoo637problem! We would be happy to help get you back into your Yahoo mail account.


If you email address is linked to your AT&T Access ID, then changing your Access ID password should change your Yahoo Mail password. There are a few steps to change the password for your Access ID:


  • Go to
  • Select Forgot password?
  • Fill out the password info
  • Choose security questoins or temporary password and follow the prompts. If you choose a temporary password, we'll let you know where we sent it.
  • Create your new password.

We would also suggest that you clear the cache and cookies from the device you are using as this can assist in the login issues you experience.


Let us know if this helped you get access to your email account.


Robert, AT&T Community Specialist


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