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Community Support

Community Support


6.7K Messages

Wednesday, August 24th, 2016 2:21 PM

Closed Login Issue

Hello all,


We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.


Logging in using is a workaround.



ATTJohnCS, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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2 Messages

4 years ago


Have been having similar issues. I was a satisfied AT&T customer but when they sold my area to Frontier it was a disaster. Lately I have started to use a different login "gateway" or server but now that isn't even working. 

I would trash the whole thing but have had the same email for 20 years!!!



1 Message

4 years ago

Yes, my wife and I have had exactly the same problem. First the rejection using the CORRECT username and password, then a week or so later no problem logging in without changing anything. Then a few months later the same thing happens again. I have followed every instruction I have received from ATT but the same thing keeps happening. Unfortunately I have been saving important communications in folders on the account I have had for more than 20 years and can only access them when I can get into the account. This is definitely an internal problem of Yahoo/ATT, one that they have not even tried to fix since Att was purchased by Yahoo in 2009. Come on folks, help us out.

ACE - Guru


9.9K Messages

1 year ago

I'm moving this thread to the Email forum and closing it due to its age.

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