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Dworkin's profile

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1 Message

Thu, Aug 4, 2022 4:19 AM

AT&T Yahoo Email Sub Account mailbox unable to Synch

Suddenly, my AT&T Yahoo email sub account mailbox is unable to synch, while the main email account is working properly.  I received the message "This mailbox is not synching with Yahoo and needs permission to resume.  This can happen because a security setting or password has changed."   There has been no change in either, and I am unable to send or receive messages on my sub account mailbox.  This situation is occuring on my Windows 10 PC and my Apple phone, thus it is not an issue with my devices.  Any help would be appreciated.

Accepted Solution

Official Solution


Community Support


200.3K Messages


Let's help with your email access, @Dworkin!


We recommend resetting your password to help re-sync your email in our system and alleviate the error message you're seeing. 

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Let us know if this was helpful! 

Lacey, AT&T Community Specialist 



4 Messages


This proposed solution did not work for me.  I am still having issues syncing to one of my subaccounts.

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