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GALeisurelyLady's profile



2 Messages

Sunday, August 7th, 2022 5:53 PM

ATT Email sub account management

Cannot sign into my email sub accounts. It seems as if the unique passwords I created them with are now changed to my main master account password.  I cannot access sub accounts to change them. Please advise how to manage my sub account passwords. TIA

Accepted Solution

Official Solution


Community Support


215.4K Messages

10 months ago

Here to help you get logged into your business subaccount, @GALeisurelyLady.


You can manage and edit your subaccounts, by following these steps:


  • Go to Profile > Account users.
  • If you have more than one account, select the account you want to manage from the dropdown at the top.
  • Select Manage subaccount users.
  • Next to the desired subaccount, select Edit.
  • Update the information you would like to change and select Save Changes.


As a reminder, you can only make adjustments if your the primary account holder.


Please reach back out if you need any additional assistance.


Latoya, AT&T Community Specialist

New Member


13 Messages

2 months ago

Edit is greyed out - I can’t edit subaccount

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