Tutor
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9 Messages
AT&T Email Problem
Approximately 4 months now, I have had to change my password daily to log into my AT&T email accounts. I have spoken with AT&T Support on several occasions, but nothing works. What can I do to correct this problem?
ATTHelp
Community Support
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225K Messages
10 months ago
We can assist you with the frequent password resets, LadyBC21.
Let us know if you get an error message when prompted to sign in. This is likely due to an issue that we've been working to resolve, where email users have to change their password each time they sign in.
Learn more about it here in the forum. You'll also find possible workarounds, such as clearing your browser's cache and cookies, and resetting your password before being prompted.
We'll be awaiting your response.
Aminah, AT&T Community Specialist
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LadyBC21
Tutor
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9 Messages
10 months ago
Thanks for the comment, however, I still have to change my password every day and I can only access 1 account at a time. Microsoft 365 works on my Windows 10 PC and stays logged on, however, when I log onto my MAC PC, I have to change the password which means I can't access my email messages on my new MAC. This is very frustrating.
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