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2 Factor Authentication
I need to change the phone number for my 2 factor authentication on my att.net account but I do not see where to do that
New Member
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1 Message
I need to change the phone number for my 2 factor authentication on my att.net account but I do not see where to do that
ATTHelp
Community Support
•
215.6K Messages
3 months ago
We can help you update the phone number to authenticate your account, @dkb2457!
We've got a great article that discusses setting up text messages for password resets.
You can follow these steps if you have an AT&T Wireless number:
1. Go to Profile, then Contact info.
2. On the Phone tab, select Edit in the Billing phone numbers section.
3. Enter your wireless number as the primary or secondary number.
4. Check the box next to Use this number to recover your user ID or reset your password.
5. Select Save.
6. Complete any confirmation steps sent to your wireless number within 24 hours. Text message rates and other charges may apply. Check with your plan and provider.
If you do not have an AT&T Wireless number, then these are the steps you'd follow:
1. Go to Profile and sign in with your AT&T Mail address and password.
2. Select Sign-in info.
3. Scroll to My linked accounts and select Manage email.
4. Select Edit user information.
5. Enter your wireless number and check Use this number to reset your password.
6. Select Save Changes.
7. Complete any final steps sent to your wireless number within 24 hours. Text message rates and other charges may apply if you don’t have an AT&T Wireless number. Check with your plan and provider.
Heads up: It can take up to 30 days before you can use your wireless number to reset your password. This is for both AT&T and non AT&T Wireless numbers.
Please feel free to reach back out if you need help in the future. Thank you for contacting the AT&T Community Forums!
Lacey, AT&T Community Specialist
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