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dspindler's profile

Scholar

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127 Messages

Tuesday, May 23rd, 2023 1:21 PM

Why does ATT not have the ability to filter out obvious SPAM messages

Why is this so hard for ATT to deal with. I have marked hundreds of messages with odd characters as SPAM.  Why is ATT's SPAM filter so ineffective?  What's the point of marking an email as SPAM if ATT's filter doesn't learn from that?  I received these back to back even after I had marked the first one at 8:00 AM as SPAM?  C'mon ATT, you're a technology company aren't you?  Be better!

Former Employee

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32.9K Messages

1 year ago

🤦‍♂️

ACE - Expert

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24.8K Messages

1 year ago

Filtering takes a few minutes at best to kick in. It's not instantaneous.

Scholar

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127 Messages

1 year ago

I understand that.   But, I've identified hundreds of obvious SPAM emails that have passed through the SPAM filter with similar characteristics.  It's not the timing that concerns me; it's the apparent inferior technolgoy that ATT has that allows obvious SPAM emails to get to to Inbox.

ACE - Expert

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24.8K Messages

1 year ago

@dspindler  AT&T uses Yahoo as their email service which has lots of problems. I don't use AT&T email for that very reason and use email from my previous ISP which has one of the best spam/scam protections around. It's worth it to me to pay $6 per month for a safe, secure, and reliable email service. I get maybe one to two spams per week that make it thru to my InBox. The other hundred or so per week are trapped in what's called the GrayMail folder on the ISP side and is deleted automatically after one week. I just check the GrayMail folder once a week to make sure that something important didn't get trapped.

Scholar

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127 Messages

1 year ago

Yes, I know that they use yahoo email. I have a legacy bellsouth email address that I've had for 25 years.  I'd hate to change all of my emails to a gmail account.  I thought I had a solution and just let gmail handle all of my emails but I can't get it to accept the bellsouth account unforunately. You'd think that yahoo would have a solution for this considering how long they've been around.  To be honest, I'm suprised that att even has a forum for email considering that they don't support the email themselves but my assumption was since they do have a forum for it that they would offer some type of support or advice.  Guess they lived down to my expecations.  

ACE - Expert

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24.8K Messages

1 year ago

I only use Gmail for my non-important throwaway email accounts (forum registrations, etc). 

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