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dhomuth212's profile

2 Messages

Thursday, September 28th, 2023 2:48 PM

webmail yahoo mail not displaying correctly


As of this morning, all fonts in UI for Yahoo Mail are not displaying properly.  It is not just emails (reading or writing), but the display of the folders, menu, etc is all in a very odd font that is very hard to read.

Displays incorrectly in both Chrome and Edge.

Tried clearing cache and resetting Chrome to original settings - no success.

Any ideas?


Community Support


225.7K Messages

2 months ago

Hi @dhomuth212,


We understand you, and we're glad to guide you.


We recommend, that you reach out Yahoo support team to see what they can find, and you can call their customer service number at 866.562.7219.


Although we do assist with Yahoo email issues, the functionality of the website is outside our domain.


Let us know if you need assistance with anything else.


FionaA, AT&T Community Forum Specialist


2 Messages

2 months ago

Why are you at att answering a question for a yahoo mail site issue?  Shouldn't anything reported about a yahoo mail site issue be directed to them automatically?  While I appreciate your time, but it was a waste of time on your part to have to deal with an issue that is not your issue.  If Yahoo is going to be the mandatory webmail host/UI for mail, then when clicking on help - it should automatically direct me to them - not you.

I do not have time to call them and sit on a phone trying to discuss a display issue; would prefer to email them or share with them the post and screen shot taken.  An appointment can then be made to chat electronically or they can sign on to my yahoo session to see it for themselves.



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