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snudds's profile

New Member

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4 Messages

Wednesday, July 6th, 2022 8:32 PM

Sp*m getting through my ATT/Yahoo Account on iPhone

How do I block sp*m on my iPhone? The same sp*m is blocked at the yahoo.com level and does NOT appear in my Outlook inbox.

New Member

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4 Messages

11 months ago

This is ridiculous that I can't submit a question with the word spam in it. How do I block spam on my iPhone that is blocked on my desktop? Both Att/Yahoo.

ATTHelp

Community Support

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215.6K Messages

11 months ago

We're here to help with getting rid of spam, @snudds.

 

For the best information on managing spam, we recommend checking out our article on what you can do to stop spam. For an easy way to block an email address, just follow these steps:

 

  1. Log in to your AT&T email account.
  2. Select the gear icon, and then select Settings from the top-right corner of the page.
  3. Select Blocked Addresses from the left-hand menu.
  4. Enter the address you'd like to block in the Add an address field.
  5. Select the Block button and then select Save. This email address is now blocked, and you will not be able to receive email messages from that address.

Let us know if you have any other questions or concerns, and thanks for reaching out on the AT&T Community Forums!

 

Jarod, AT&T Community Specialist

New Member

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4 Messages

11 months ago

Thank you Jared but that does not help. They just come from a new address. Again, this only happens in IOS, not the desktop. I just received 7 of the same spam message from 7 different addresses

tonydi

ACE - Guru

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9.9K Messages

11 months ago

Wait, you can see spam emails on your iPhone that are NOT visible on the website?

I could understand Outlook not showing them because it has its own Junk filter so it may have moved them into the Outlook Junk-Email folder when it downloaded them.

Are you running POP3 on either Outlook or iPhone? 

Oh, notice how it let you use the word spam after it wouldn't let you use spam.  Yep, just another "feature" of this fine forum software. 

(edited)

New Member

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4 Messages

11 months ago

Yes. Spam on desktop at yahoo.com do not show and it’s only been in the last month that they are showing in my inbox on the iPhone. Something has changed. 

ATTHelp

Community Support

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215.6K Messages

11 months ago

Thanks for the update, @snudds.

 

Just to confirm, is your phone connecting to our email servers using POP or iMAP? Something you might want to try doing is switching your phone's mail settings to iMAP if you're currently using POP. For the best instructions on how to do this, we recommend visiting our device support page and following these steps:

 

  1. Find & click your iPhone Model.
  2. Click Confirm Selection.
  3. Click Email and Messaging.
  4. Click Email Settings.
  5. Follow the on-screen instructions to set up your email settings, plugging in the necessary information to connect to our email servers.

We hope the information helps, and please don't hesitate to reach back out if you have any additional questions or concerns.

 

Jarod, AT&T Community Specialist

OttoPylot

ACE - Expert

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20.7K Messages

11 months ago

That is odd. We rarely get spam in our email boxes (laptop or iOS devices), but we don't use Yahoo/AT&T for email. Something obviously is very wrong with Yahoo/AT&T. We use POP3 on our devices if that makes a difference and Apple's Mail app.

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