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381j's profile

New Member

 • 

7 Messages

Fri, Jun 17, 2022 7:44 PM

some of my inbox emails are encrypted and others are fine

Some of my SBCGlobal.net email notices are coming to me encripted, while others are not.  I do not know how it correct this issue. All the help tabs tell me to find account settings to fix, but those options are not available on my settings.  I have AT&T internet.

ATTHelp

Community Support

 • 

200.4K Messages

4分前

Hi, @381j!

 

We sent you a DM! Look for the notification in the upper portion of the page.

 

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 

New Member

 • 

2 Messages

3分前

why are some of my emails coming in like this??

<head>

    <meta charset="UTF-8">

    <meta http-equiv="X-UA-Compatible" content="IE=edge">

    <meta name="viewport" content="width=device-width, initial-scale=1">

    <title>Authentisign</title>

    <style type="text/css">

        p {

    margin: 10px 0;

    padding: 0;

}

 

table {

    border-collapse: collapse;

}

 

h1, h2, h3, h4, h5, h6 {

    ;

    margin: 0;

    padding: 0;

}

i can view and open attachments from my phone but not my computer.

ATTHelp

Community Support

 • 

200.4K Messages

3分前

We're here to help get your email working properly, @Apprzr50.

 

If you're having problems with emails not loading correctly, you may want to try some troubleshooting steps to see if that fixes the issue. Here's a few things you can do:

  • If you're not already, try signing in using Currently directly instead of using an app. This will help determine whether the issue is with your account directly or not.
  • Clear Cache and Cookies - A very common fix.

  • Update Your Browser - many features are only compatible with the latest browser and we recommend updating it.

  • Test signing in to your webmail using another browser.

  • Disable browser tools or add-ons - varies by device and browser.

  • Disable your firewall - varies by device and browser.

If you're still having email issues after that, please let us know and we'll be more than happy to see what other options we can provide.

 

We look forward to hearing back from you!

 

Jarod, AT&T Community Specialist

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