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Danye111's profile

New Member

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1 Message

Mon, Jul 4, 2022 7:33 PM

Prodigy.net email not working

I’ve had a prodigy.net email since the early 2000’s and it’s always worked fine. I’ve been using it with yahoo email but all of a sudden 6-17 it stopped working and I can’t get back into it I’ve tried to resign in and change my password and it still isn’t working. When I try to get back into my acct it asks me for a user name which has always been my email address which it says is not correct, I have so many important emails in this acct and I really need it back up please help me. Thank u

ATTHelp

Community Support

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200.5K Messages

3 m مضت

We're here to help with getting you logged back into your email, @Danye111.

 

To further assist you with restoring access to your email account, we'll need to speak privately via DM.

 

Please be on the lookout for a notification at the top right of this screen indicating a message from us. We look forward to speaking with you soon!

 

Jarod, AT&T Community Specialist

New Member

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3 Messages

2 m مضت

My son is having the same issue not sure who to speak to about this.  He has tried numerous times but cant remember the answers to the security questions.  Who can help with this?

New Member

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3 Messages

2 m مضت

Did ATT resolve this issue for you?

New Member

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3 Messages

2 m مضت

Did ATT resolve this issue?

New Member

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4 Messages

1 دقيقة مضت

Hey Dayne111 , did you get this resolved? I’m having the same issue.

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