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DennyFLA
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8 Messages

Monday, March 20th, 2023 11:45 PM

One of my ATT email subaccounts has stopped receiving mail

One of my ATT email subaccounts has stopped receiving mail It stopped working as of March 9th. I can still log-in to the problem account and see no new mail received. I sent the problem account a test email from one of my other ATT emails. I did not receive a "undeliverable" message, but the test message was also not received by the problem account.

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DennyFLA

Contributor

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8 Messages

2 months ago

Found it!!!

Some one apparently got into my account and changed the "filter" setting to send all new messages to "trash" with a filter name like "...............".

 I had been checking spam file after I noticed the problem but saw nothing there.

I have deleted that filter and changed my password.

DennyFLA

Contributor

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8 Messages

2 months ago

UPDATE:

I just tried sending a test email from the problem account to another of my ATT accounts. The message was received. So it seems to be only the ability of the problem account to receive emails. 

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