Tuesday, May 16th, 2023 4:42 PM
I've stopped receiving e-mails from a few people in my att / yahoo e-mail contact list. I've gotten their e-mails for years and now not...
9 months ago
10 months ago
Let's make sure you can receive those emails, @kh59!
We recommend checking your email settings to make sure they're not being blocked.
If that doesn't help, please let us know. We may need to take a closer look at your email settings in a direct message.
Raiden, AT&T Community Specialist
The e-mail addressed is not blocked and not filtered.
Give us more details about the senders, kh59.
Aminah, AT&T Community Specialist
Her emails that don't come through are from gmail
None of hers have come through in 2 months
Some have attachments, but not all
I see ATT icon on my e-mail: says "Currently from ATT / Yahoo Mail I don't know if that means I'm using ATT email or Yahoo e-mail When I clicked the link "currently" in your response "Currently.att.yahoo.com" opened in the link
Hi @kh59, could you let us know if the senders of the emails you are not receiving are getting errors stating the email was unable to be sent.
Can you try to email yourself from another email and see if it goes through?
Please give that a try and let us know, so we may be able to further assist you.
Blanca, AT&T Community Specialist
I am receiving no error message that gmail e-mail did not go through. I have spoken w/ her and found out that she gets my e-mails but I'm not getting hers. I've also e-mailed her w/ others on the same e-mail and those people ARE getting my e-mails.
I receive e-mails I send myself from my work e-mail.
Thank you for verifying @kh59.
Please meet us in a private message, so we can reach out to our support team on your behalf. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.