Need to update email settings?
caranda's profile

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1 Message

Thursday, March 30th, 2023 11:14 PM

Missing Sent email?

How do I get all of my Sent email restored? I went to check my Sent email and it was all gone! I didn't delete it. I didn't do anything with it other than check it. How do I get AT&T to restore it all? How do I prevent AT&T from deleting it in the future?

Accepted Solution

Official Solution

Community Support

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231.3K Messages

1 year ago

We're here to help restore those emails for you, @caranda!

 

If you've noticed emails are missing, you can always fill out one of our email restore forms online.

 

Before you ask us to restore your messages, keep in mind:

  • We can only restore emails from the past 7 days.
  • You can’t cancel a restore request.
  • Restoration efforts aren’t always successful.
  • Recovered emails go into the same folders they were in on the restore date you pick. Check your trash folder if you can’t find them after the restoration.
  • You should back up any important emails received or sent in the past 7 days. 

Let us know if this helps your situation!

 

CalebP, AT&T Community Specialist 

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