AT&T Community Forums

Missing Sent email?

How do I get all of my Sent email restored? I went to check my Sent email and it was all gone! I didn't delete it. I didn't do anything with it other than check it. How do I get AT&T to restore it all? How do I prevent AT&T from deleting it in the future?

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ATTHelp

Community Support

•

215.2K Messages

2 months ago

We're here to help restore those emails for you, @caranda!

If you've noticed emails are missing, you can always fill out one of our email restore forms online.

Before you ask us to restore your messages, keep in mind:

We can only restore emails from the past 7 days.
You can’t cancel a restore request.
Restoration efforts aren’t always successful.
Recovered emails go into the same folders they were in on the restore date you pick. Check your trash folder if you can’t find them after the restoration.
You should back up any important emails received or sent in the past 7 days.

Let us know if this helps your situation!

CalebP, AT&T Community Specialist

0

caranda

Missing Sent email?

ATTHelp

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