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Carolion123's profile

New Member


3 Messages

Thursday, June 1st, 2023 1:12 PM

keep ATT email after cancelling email services

Can I keep my ATT/Yahoo emails address and account after canceling ATT services

Accepted Solution

Official Solution

Community Support


221.4K Messages

4 months ago

We'd love to help answer your questions about keeping your email, @Carolion123


Yes you can keep your email account.  The email becomes a free email.

Note that your account must be good standing and with free email, you won't be able to create sub-accounts.

We suggest that you view this article to get tips on how to keep your email address even if you cancel your AT&T account.

Let us know if you need anything else.


Daniel, AT&T Community Specialist

New Member


1 Message

3 months ago

I have a similar question.  We are moving and our new house doesn't have ATT&T services available at that location which I find quite puzzling since the home builder sales rep said they are pulling fiber in the neighborhood. It nice to know that I can keep my email after being forced to switch to comcast/xfinity.   Anyway my additional question is if I have an existing sub-account which I believe is my wife's email address will she lose hers in the process of switching? 

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