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CWilliams910's profile

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Friday, February 24th, 2023 11:37 PM

How far back are emails stored?

I need to retrieve an email from December it still available somewhere?

Accepted Solution

Official Solution

ACE - Expert


64.7K Messages

9 months ago

I’ve got emails in my inbox back 11 years. If you didn’t delete it, it’s still in your inbox unless you have some sort of automatic delete set which I’m not sure Yahoo even supports. If you did delete it, it’s gone.

Community Support


225.5K Messages

9 months ago

We can answer that for you, @CWilliams910!


In short, we are unable to restore messages from that long ago. You may, however, be able to find the email by using the search option in your account if the email is still somewhere in your inbox.


You can get recently lost or deleted emails back using the Missing Mail Restore feature. Complete a restore request form, and we’ll do the rest.

Before you ask us to restore your messages, keep in mind:

  • We can only restore emails from the past 7 days.
  • You can’t cancel a restore request.
  • Restoration efforts aren’t always successful.
  • Recovered emails go into the same folders they were in on the restore date you pick. Check your trash folder if you can’t find them after the restoration.
  • You should back up any important emails received or sent in the past 7 days. 

Learn more about restoring missing emails back to your account.


Please feel free to reach back out if you need help in the future. Thank you for contacting the AT&T Community Forums!


Lacey, AT&T Community Specialist




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