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thomasr1950's profile



428 Messages

Monday, May 8th, 2023 3:08 PM

email address

I'm switching to Xfinity internet. Can I keep my email address?

Accepted Solution

Official Solution

Community Support


225.7K Messages

7 months ago

Glad to answer your question about keeping your email after cancelling, thomasr1950.


When you cancel your AT&T Internet, you will still have access to your account, as long as it's in good standing. If there's a balance owed, you'll lose access to the email until it's resolved. We have an article that discusses this in greater detail here in the Forums.


If you have any other questions, let us know. Thanks for visiting the AT&T Community Forums.


Aminah, AT&T Community Specialist

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