Cannot reset Bellsouth Email
We are having trouble resetting my wife's bellsouth.net email account. It now won't recognize her user ID and keeps looping me back to reset the ATT.net password instead. Calling att.net support is useless as it is controlled by a BOT who tried to send out a technician to fix 'something' onsite. Frustration!!
7 months ago
We can help your wife reset her Bellsouth email password, tedmdalton.
We'll be sending you a Direct Message to provide more information about how she can regain access to her email account. Look for the chat icon next to the bell icon in the upper right corner of the Forums page.
Once she's accessed her email, we recommend that she update her security questions and answers and set up text messages for password resets in case she forgets her password in the future.
We'll see you in the DMs.
Aminah, AT&T Community Specialist