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katietessie's profile



7 Messages

Saturday, June 3rd, 2023 3:23 PM

ATT yahoo email

Is there a way to stop the sorting feature?  I want every email 'ungrouped'.

Thank you,


Community Support


221.1K Messages

4 months ago

@katietessie, could you elaborate on what auto sorting feature you are referring to?


We always recommend using Currently, as this is AT&T's preferred method for using our email services.

By default, your emails show in chronological order with the newest emails at the top.  You can change this by selecting Sort at the top of your inbox.


Are there specific folders that are goign to your spam / junk folder?  You are able to unblock specific addresses:


From your webmail inbox:

  1. Select the gear Mail Gear Icon, then More Settings.
  2. Choose Security and privacy and do one of the following:
    • To block: Select +Add, enter an email address, then choose Save.
    • To unblock: Select a blocked email address, then select the trash can.

Please let us know if the above helps, or if you required additional assistance.


Daniel, AT&T Community Specialist



7 Messages

3 months ago

My inbox is sorted in groups by date.  I don't want any sorting of emails.  I just want all emails displayed as one 

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