AT&T Community Forums

Address line not autopopulating

Like many others, my ATT/Yahoo mail stopped predictive autopopulating about a month ago. I've tried the work arounds including clearing the cache and cookies, toggling between Classic Mail and New Mail, logging in and out with no success. I am an AT&T customer.

Accepted Solution

Official Solution

ATTHelp

Community Support

•

225.7K Messages

7 months ago

Glad to help you get your addresses to populate, scottjsf.

Try troubleshooting with our Login and Email Solutions guide:

Update your browser - Many features are only compatible with the latest browser, so we recommend updating it.
Test signing in to your webmail using another browser - A different browser may perform better than the one you're currently using.
Disable browser tools or add-ons - Tools and add-ons can sometimes cause browsers to run slowly and crash. You can turn off specific add-ons to help increase your browsing speed.
Disable your firewall - Running more than one firewall at a time may cause slow Internet connection speeds. Most AT&T provided gateways are equipped with built-in firewalls, so you might not need your operating system firewall.

Let us know if you still need assistance.

Aminah, AT&T Community Specialist

0

scottjsf

Address line not autopopulating

ATTHelp

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