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1 Message

Monday, June 8th, 2020 8:32 PM

Unable to access SBCGLOBAL.NET email address

Hi! We've been unable to access my email address: [email scrubbed] for some time now. To unlock or reset password it directs me or sends a notification to old email address from 20+ years ago that I can not access ([email scrubbed]).

This was linked to my AT&T home phone number.

Is there anyway to reset the password by sending a recovery email to my son: [email scrubbed] or text to his AT&T cell.

Accepted Solution

Official Solution

Community Support


225.6K Messages

3 years ago

Good Morning @mrsprude,


We know what a hassle it is when you can not access your email and we want to help!


Here is a really great article that should help you regain your access.


As an aside, since this is a public forum you may want to remove your name and phone numbers for your protection.


Please let us know if this resolves the issue.

Thank you,

RoyN, AT&T Community Specialist

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