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pappaz42's profile

1 Message

Saturday, September 2nd, 2023 4:09 PM

Trying to unblock websites so I can download streaming services on my Firestick.

I have a new Firestick and I am trying to download streaming services using the Downloader app but the websites are being blocked. When I setup my Firestick 2 years ago the same thing happened but I was able to find a list of the blocked websites and change them to be allowed. I can't find this list, could you please tell me how to get to this list. 

Community Support


225.1K Messages

3 months ago

Hi @pappaz42,


We'll be glad to help you unblock websites to change your experience.


You'll find more information on blocked websites in our guide about AT&T ActiveArmor Internet security. Visit the section titled What if I get a Webpage Blocked notification.


The exceptions list is available in the Smart Home Manager. You can use the web version or download the app from the App store or Google Play Store.


From there, click the notifications button in the top right corner. You'll see the message that the website was blocked. Click on the message, and you'll be given the option to add it to the exceptions list. 


Let us know if this information helped.


FionaA, AT&T Community Forum Specialist


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