
Contributor
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1 Message
Spam from att.net or sbc.net email addresses
I'm receiving a large number of spam emails addressed to me as "AT&T Internet Service Member." The email addressd to this account is "members@sbc.net." The spam emails come from "customersupport@att.net"
PC spam filter catches them, but iPhone doesn't bc Apple is lame in this area.
Any suggestions? Hopefully I'm missing something simple and obvious.
Thanks.
lgtur12
Contributor
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1 Message
10 years ago
I am experiencing the same problem as another indiv except it is on my laptop....not an I phone. See except below:
I'm receiving a large number of spam emails addressed to me as "AT&T Internet Service Member." The email addressd to this account is "members@sbc.net." The spam emails come from "customersupport@att.net"
These emails began arriving about a week ago and are mostly going to the Junk Folder. Since they are related to AT&T, hope you can find a fix.
Thanks,
Larry Turner
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scotthenze
Contributor
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3 Messages
10 years ago
HOW DO I STOP RECEIVING EMAIL MESSAGES ADDRESSED TO "AT&T INTERNET SERVICE MEMBER"? I HAVE A BELLSOUT.NET ACCOUNT AND THESE SPAMS ARE COMING IN AROUND 20 -30 EMAILS A DAY!
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yrog
Tutor
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3 Messages
10 years ago
I am recieving unfiltered spam from customersupport@att.net. Obviosly the sender address is spoofed but I mark these as spam every day now for at least a month but they still keep coming and don't get filtered.
Please Help
Thanks
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @scotthenze
What is the address they're coming from? Is there an option to unsubscribe at the bottom of those emails?
It's a good idea to report any spam emails to att by forwarding them to abuse@att.net.
Thanks
Dmitriy
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scotthenze
Contributor
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3 Messages
10 years ago
They are all coming from diffeent addresses, but each have customersupport@att.net after the address in greater than / less than symbols...here is an example:
Strayer★University
and here is another one: â‚ObamaCareInfo
and another one; Jacuzzi Hot Tub.
Sometimes, they have multiople emails within one....
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anderson_bw
Contributor
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1 Message
10 years ago
Same here. My Spam folder was full of them, but two did make it to my inbox. I always check using my cursor and sent them to Spam and then deleted the folder. Sure is irritating that so many can slip through.
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sandblaster
ACE - Expert
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64.7K Messages
10 years ago
There are now 4 or 5 different threads between this and the Uverse email forum on this subject. I also have been getting many spam emails over the last couple months. Most of these are ending up in the spam folder but a few get through to my regular inbox. Unfortunately, unsubscribing is not an option because the emails are addressed to "members@att.net" or "members@sbcglobal.net", etc. It would appear that spammers are getting access to what should be a protected group email address by making it appear as if the email is originating from ATT. Perhaps an email gateway has been hacked.
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scotthenze
Contributor
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3 Messages
10 years ago
so what is the solution? Is AT&T doing something to fix this?
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jyflorida
Contributor
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1 Message
10 years ago
Doesn't look like it. It's the 22nd and I'm still getting them.
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danmar7
Tutor
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4 Messages
10 years ago
I'm having a similar problem. Ads are tailored to my email name, come from customersupport@att.net, and bypass TWO junk mail filters. In fact, the only mail that DOES go to junk is legitimate email from ATT.
I have forwarded about 30 of these emails with the headers to abuse@att.net. I imagine I'm not the only one in this predicament. It's annoying and frustrating, and I'm ready to change providers altogether if nothing happens.
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