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shh7331's profile

Contributor

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1 Message

Saturday, August 30th, 2014 6:41 PM

My own email goes into my spam folder

I send out emails to my son's soccer team (18 email addresses) and I have my own email address in the distribution list.  Half the time, AT&T sends the email that I send to myself to my spam folder.  Why does it think that I'm sending spam?  I go in the spam folder and click on "not spam", but the next time, it still sends my own email to the spam folder.  The other parents also find my emails in their spam folder.  I need this at&t email account to work.

Former Employee

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4.9K Messages

10 years ago

Hello, shh7331!

 

Thanks for posting. I'm sorry to hear some of your emails are ending up in spam. We would be happy to investigate further, so please click here to send us a private message with your contact information, the best time to reach you, and a brief description of the issue.

 

You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

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