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EdwardG's profile

Contributor

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3 Messages

Sunday, March 27th, 2022 7:00 PM

Incoming emails being blocked

When I purchased some tax software online, the confirmation email did not come through. I contacted the company and they sent the email to another email address where I immediately received it. Is there anything I can do to stop legitimate emails from being blocked? 

ACE - Guru

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9.9K Messages

2 years ago

It's hard to say why the email didn't get to you (I presume you looked in Spam).  If Yahoo Mail is blocking emails from that company for some odd reason then you may be out of luck. 

Supposedly if you make a Contact for that company with their sending address they  "whitelist" that address but I've seen too many people report that this doesn't work consistently.

I guess the good news is that this isn't someone who will be sending you a lot of email. 

As always, my solution for all of the Yahoo Mail stupidity is to use someone else's email service because the "hits never end"!

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