
New Member
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1 Message
DNS error assist pops up when browsing

Hello,
When I’m using the Wi-Fi on my phone and I go to search something on safari or even google app it keeps redirecting me to a DNS error assist URL and I’ve read others having this issue a couple years ago and I tried the links to turn this off on AT&T but 1. The links don’t work and 2. If I try to search the help pages on AT&T nothing comes up. If someone could tell me how to turn it off I’d greatly appreciate it.
ATTHelp
Community Support
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215.3K Messages
2 months ago
We can help you disable DNS error assist, Brook18.
Follow these steps:
If you don't see these options on your account, let us know if you're using ActiveArmor -- it may be the cause of the DNS error.
We'll be awaiting your response.
Aminah, AT&T Community Specialist
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