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At&t Antivirus Plus
I've been trying for almost a month now to download the At&t Antivirus plus. I've called Att customer support, with no resolution. Contacted McAfee, who said the problem is on At&t's end. Has anyone been able to download and install this? Does it even exist?
JefferMC
ACE - Expert
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31K Messages
3 months ago
Well, I don't suppose it could last forever. They did eventually fix it after the screw up last year. So, what happens after you click the Get It link at:
https://www.att.com/support/article/u-verse-high-speed-internet/KM1010110/
I got stuck at a screen after login. After waiting a couple of minutes, I hit BACK until I got back to the screen with the Get It link and clicked it again. It made me login again, but this time, it took me to a page where I could select "English Download", when I clicked that, I got taken to this screen:
(edited)
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tonydi
ACE - Guru
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9.6K Messages
3 months ago
@JefferMC Same thing I saw last week. I didn't have to go through whatever website issue you had, though.
This must be some sort of account-specific issue. Ever since they fixed the download page I've never had a problem getting to it and being able to download the file (which I promptly delete for the same sane reason you mention). Yet so many others never even get that far. Given all the website issues AT&T currently has, I guess I shouldn't be surprised.
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djdx7452
New Member
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8 Messages
2 months ago
Still broken:
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