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monicaford25's profile

New Member

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2 Messages

Friday, March 17th, 2023 4:36 PM

Worst Provider Ever!!!

The customer service agents being out of the country and can't understand, comprehend, or resolve issues is the problem. Their accents are so deep you can't understand them and they definitely don't understand you or your needs. The internet service that's available to us isn't worth having, but where we live its contracted. If you're going to trap people with your service at least make it a good one. The highest speed provided is 25/5. What can anyone do with this in this day and time????? Better ISP providers are in our area, but we can't use them.

Community Support

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232.8K Messages

1 year ago

We'd be glad to help you with your Internet concern, monicaford25.

 

We'll send you a Direct Message to gather your information and start working on a resolution. Look for the chat icon in the upper right corner of the page.

 

Aminah, AT&T Community Specialist

ACE - Professor

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5.7K Messages

1 year ago

Maybe convince your HOA to switch to one of those better competitors?   And in the meantime check to see if said ISPs will install service for you, because even if Att gets it working you still won’t be satisfied.  

New Member

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2 Messages

1 year ago

I don’t want AT&T period. It’s awful and the I’ve spoken to management here and it’s a no go for different ISP providers.

Community Support

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232.8K Messages

1 year ago

We sent you a Direct Message, monicaford25. Let us know if you want further assistance.

 

Aminah, AT&T Community Specialist

ACE - Professor

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5.7K Messages

1 year ago

I’m not totally familiar with the law around this but it seems wrong if you’re willing to bear the cost of installation they would deny you the right to choose.  

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