Used to have 75/20 plan on property now att says 50/10 is max
So I have 3 houses on our property. The service is overhead and comes down the driveway and splits off to each of the houses. We recently remodeled one and moved into it which is closer to the street where service comes from. Our old house got 75/20. Instead of doing a move they did a new service/equipment and in doing so dropped our speed to 50/10. Now att says that's the fastest we can get when we were previously further away by several hundred feet. When the techs test the lines they say they are able to get 100mbs (two bonded pairs) but the "system" is showing 50/10 is all that's available now when they phone in.. Ive literally spent 12hrs on the phone and nobody seems to be able to help. The fact we had 75/20 and were several hundred feet further away tells me this isn't a physical barrier I'm up against but a department issue. To complicate things more if I enter our old address in the internet finder now it says not available.. of course we know it is. please help!