Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.
Get superfast AT&T Fiber internet
Naseer's profile

New Member

 • 

1 Message

Tuesday, May 23rd, 2023 7:24 PM

The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Accepted Solution

Official Solution

ACE - Expert

 • 

24.8K Messages

1 year ago

If you purchased a phone from a third party and there is still a balance due, then only the original owner can pay it off, if that is what you mean by a contract. AT&T won't tell you how much is due or who the original owner is/was. There are no phone contracts with AT&T unless a phone is purchased on an installment plan. If the installment is not paid off, then AT&T will eventually blacklist the phone and it won't be able to be used on any network.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.