
New Member
•
1 Message
My Internet is constantly disconnecting
Does anyone else have an issue with the Wi-Fi constantly disconnecting from devices? I had the Internet 1000 plan and before that, I had Internet 300 and before that, I had Internet 100. I've had issues with my Wi-Fi disconnecting with each different plan. After getting Internet 1000, I used to get lower speeds than I did with Internet 300. I've had a technician come in to try and fix it but he only suggested I buy a Netgear router and while spending over $280 for a router helped, it didn't help by much because the modem still doesn't support speeds higher than 600 mpbs. It worked decent but recently, I've been experiencing my Wi-Fi disconnecting constantly on my phone and other devices. Does anyone know why? Any fixes?
Also, I was thinking of purchasing a modem that is compatible with AT&T and also allows me to use the 1 GBps to it's full potential but I can't find any. Does anyone know of a modem I could use? Anything that performs better than the modem+router combination equipment AT&T provided?
ATTHelp
Community Support
•
225.7K Messages
3 years ago
We are happy to help you Troubleshoot Your Internet Connection, @AlMiah.
You can fix many common internet issues by rebooting your Wi-Fi® gateway. Here’s how:
Let us know if this is helpful, we are happy to provide further assistance.
Ariel, AT&T Community Specialist
0
0