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After 15 years or more, we dropped our uverse tv but kept internet . The TV was getting way to expensive for us. We are retired now. I was told on chat that our internet loyalty discount would stay. But unfortunately they took it off. has anyone had success in getting the internet payment lower ? FIber is not offered here . I is $82 high just for internet?
2 months ago
Thanks for reaching out to us, and we'd be happy to check on your internet bill @mjpj137.
In order to take a closer look into what promotions you could apply for, we'll need to meet in a DM. We'll need to gather some information in order to authenticate your account, so we can look into this for you. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
We look forward to hearing from you.
Robert, AT&T Community Specialist