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tjc13f's profile



1 Message

Saturday, August 31st, 2019 6:01 PM

AT&T Visa Reward Gift Card Not Received More Than 2 Months After Service Installation

During my initial set up for U-Verse Internet 300, I was told by the employee that I would receive a $100 Visa Rewards gift card for initiating new service. It has been more than 2 months since I started my service and the AT&T Rewards Center has been no help at all in figuring out what happened to my signup reward. Do not bother calling the Rewards Center at 1-800-288-2020, because you will not speak to a human representative and you will waste your time on hold.

Very disappointing AT&T!

Community Support


225.4K Messages

4 years ago

Hi @tjc13f,


We will be happy to help!

We want to point you in the right direction regarding the rewards you are looking for. We highly recommend you view our FAQs the AT&T Reward Center for additional support.

If you have any other questions related to your AT&T services, we'll be more than happy to assist you!


Lafayette, AT&T Community Specialist

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