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TheRiskManager's profile

New Member

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5 Messages

Sunday, March 5th, 2023 9:19 AM

what other methods to block websites ?

since the option "Parental Controls : is Disabled'" I heard people say buy generic router to block websites, what router do you recommand , and is there a guide how to do the ip pass through ? thanks
"

Accepted Solution

New Member

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5 Messages

1 year ago

att (Edited per community guidelines)

(edited)

Official Solution

Community Support

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232.3K Messages

1 year ago

Hey there TheRiskManager, we can address your inquiry about setting up IP Passthrough and parental controls!

 

Although parental controls aren't a feature of AT&T gateways, we do provide the option to Set content controls with the Smart Home Manager. You can use content controls to do the following:

  • Create profiles: Assign devices to users on your Wi-Fi network.
  • Pause internet access: Turn off internet access by profile or device.
  • Set time limits: Schedule internet use restrictions by a specific profile.
  • Use content filters: If you have Internet Security Advanced with Active Armor, you can use web and content filters to limit unwanted content for a specific profile, including kids and teens. You can also filter by categories such as entertainment and leisure or weapons and crime. (Internet Security Advanced is only available on a limited basis.)

Here are the steps to assign devices to a profile:

  1. Go to the Smart Home Manager.
  2. Select Network, then Connected Devices.
  3. In Profiles:
    • Choose the + sign to create a new profile, then enter a name
    • Select the profile where you want to add devices
  4. Choose devices from the available list.
  5. Select Save.

We have an article with the process to set up IP Passthrough on our website, if you still want to purchase a 3rd party router. You'll find different options, based on your gateway model, but using a web browser is pretty common:

  1. Open a browser on a computer that is directly connected to the RG.
  2. In the address bar, enter http://192.168.1.254.
  3. Select the Firewall tab in the RG GUI page.
  4. Select IP Passthrough below the Firewall tab.
  5. Enter the Device Access Code if prompted.
  6. Select Passthrough option from the Allocation Mode drop-down menu.
  7. Select manual from the Passthrough Mode drop-down.
  8. Select Save. A re-starting gateway reminder message appears. 
  9. Select Restart Now to complete the setting change.
  10. Manually configure your device to use the WAN IP address, default gateway, and Subnet mask provided to you by customer care.

If you need help with anything else, let us know!

 

Aminah, AT&T Community Specialist

New Member

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5 Messages

1 year ago

Thanks for your reply,  I think you don't understand my question, let me explain again please, I need help finding a 3rd party router that is compatible and will work with BGW-210-700. I already did use the Att manager app but I can't block websites using that broadband device.

(edited)

Community Support

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232.3K Messages

1 year ago

We appreciate you reaching back out to us, @TheRiskManager

 

We do not have a list of compatible 3rd party routers that are compatible with the BGW-210, but we do have a third party router support page. Furthermore, we'd suggest getting one of these routers, and using them with your BGW-320 router.

 

You'll then need to configure the router in IP Passthrough with the steps provided in the previous message, in order to use it properly. 

 

Please let us know if you have any further questions. 

 

Robert, AT&T Community Specialist

New Member

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5 Messages

1 year ago

thanks for your help, on that support page I see brand names not router names. Im 86 year old so I need help

New Member

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5 Messages

1 year ago

Also why I can't setup OpenDNS? is it also locked ?

it says

(edited)

Community Support

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232.3K Messages

1 year ago

Hi there, TheRiskManager. We understand that you would like to set up Open DNS on your router. Let's get the official word of that. 

 

Your answer can be found in the aforementioned forum's article with the accepted solution provided by our ACE, @tonydi. Thanks, tonydi for all your insight into Open DNS. 

 

If there is anything else that we can do for, please do reach out again. 

 

Thank you for your post on the AT&T Community Forums.

 

Matthew, AT&T Community Specialist

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