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Timex22's profile

Contributor

 • 

3 Messages

Monday, September 22nd, 2014 10:30 PM

U-verse speed test good, but pages take forever to load.

I have U-verse High Speed Internet Pro up to 3 meg down, and speed test shows 3.8 down.

My pageloads have always been slow (about 8 months now).

Teck has been out to check and rewire - did no good.

Here are my numbers from modem.

Any ideas?

 

Line State Up Up Downstream Sync Rate (kbps)              12824 12480 

Upstream Sync Rate (kbps)                                                    1014 1014 

Downstream Max Attainable Rate (kbps)                            25400 23908 

Upstream Max Attainable Rate (kbps)                                   1014 1014 

Modulation                                                                             VDSL2 VDSL2 

Data Path                                                                          Interleaved Interleaved 

 

 

                                                 Down        Up                   Down              Up

 

SN Margin (dB)                       19.6           0                     18.3                0 

Line Attenuation (dB)              48.9           0                     49.5                0 

Output Power(dBm)                11.7          5.9                   11.8                6.1 

Errored Seconds                       0              0                       4                    0 

Loss of Signal                            0              0                       0                    0 

Loss of Frame                            0              0                       0                    0 

FEC Errors                            41920          0                   38230               0 

CRC Errors                                 0              0                       6                    0

 

Thanks, Mike.

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ufo_t2

Former Employee

 • 

33 Messages

8 years ago


@Timex22 wrote:

What I wanted to know is, do my stats from my modem look OK?

Thanks, Mike.


The stats look decent, the only thing that stands out a bit is the FEC errors, but who knows how long those have been collecting for. Most of the RGs we use can handle about 100 FEC errors per 15-minute block, assuming it's performing correctly.

 

So if those numbers are from a few days, weeks, months of data collection, it's nothing to worry about. Can reset them by clicking the erase data button, or by doing a full factory reset of the modem (which will knock out your services for a bit, and bring all settings back to factory original).

mibrnsurg

Expert

 • 

20.4K Messages

8 years ago

@Timex22 Might check this out:

 

http://askbobrankin.com/howto_speed_up_your_browser.html 😉

 

Chris
__________________________________________________________

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Need Help? PM ATTUverse Care (all service problems)
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I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

 • 

3 Messages

8 years ago

What I wanted to know is, do my stats from my modem look OK?

Thanks, Mike.

americangame

Professor

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1.3K Messages

8 years ago

Have you tried using a different browser? Sometimes 3rd party extensions can muck up a browser. 

lou g

Tutor

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11 Messages

6 years ago

I have a ATT UVerse Pace Plc modem, model 5031NV-030. Lately, ATT Yahoo tkes a long time to load wb pages. Sometimes I hve to click on the curved refreh button, then when the X appears, I click it and the page loads faster. Any suggerstions?

Sandpipers

Scholar

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210 Messages

6 years ago

You need to check with your tech experts ufo. The RGs can handle up to 100 FECs per minute/6000 hour.  See this post. Second comment. He's one of the best.

 

https://forums.att.com/t5/AT-T-Internet-Equipment/FEC-Errors/m-p/3901015#M6722

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