Poor quality internet
I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service and find another provider. The ATT service at my address is incredibly slow. Now I am being charged 99$ for the service call to have the technician tell me that ATT internet is so horribly slow that I need to find another provider. How do I get refunded back the 99$ is my question? I should not have to pay this and should not be threatened with reporting this to a credit agency. Thank you!