Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Need help connecting your router?
T

New Member

 • 

2 Messages

Wed, Oct 28, 2020 1:54 PM

Internet service near our neighborhood

There is a new neighborhood just being built on the adjoining main road outside our neighborhood. They have ATT fiber that was run up the adjoining road. Does anyone have a way to request from ATT the same fiber be pulled into another neighborhood? When I call ATT they say my address doesn't have high speed internet available, which I know, I'm just trying to get to someone I can request adding it to the neighborhood.

Thanks for any help!

Accepted Solution

Official Solution

Constructive

Employee

 • 

28.6K Messages

2 y前

those fibers have been months maybe even years of planning and costs, its no likely your neighborhood was factored into the planning and engineering and not likely it will be extended to you, at&t has finished all its fiber build out except for new neighborhoods and emergency,govt and educational services

New Member

 • 

2 Messages

2 y前

I figured as it is a new neighborhood (we live in the country) and our neighborhood has been around for 40+ years. I was hoping I could contact someone to request our area be considered for new installations.

I used to install and terminate fiber, I wonder if they'd mind if I just added my own tap... :-)

Constructive

Employee

 • 

28.6K Messages

2 y前

pretty sure they would frown upon you tampering with their infrastructure

New Member

 • 

1 Message

2 y前

I live in an area where the lines has been installed on the telephone posts years ago. Until recently there has been some activity. Is there a website or phone number where we can cal and get a projected timeline on when internet service will become available ? 

Thank You!

New Member

 • 

2 Messages

2 y前

ATT added fiber yesterday in my home and it is absolutely the worse they promised it would be fastest bought the extenders from them had them hard wired in and the service still (Edited per community guidelines)!!!

(edited)

New Member

 • 

2 Messages

2 y前

Att came out yesterday and installed fiber in my house promised that the service would be faster with no drops even paid for hard wired extenders the wifi is worse than before!!!

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.