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New Member

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3 Messages

Tue, Sep 8, 2020 9:51 PM

How can we get the internet services/phone services we need installed?

I have a huge issue with AT&T I live in rural KY but I am less than a mile from Logan County Line  and I was told by Logan-Tel Phone Co that they could offer me fast internet service plus phone being I Live so close to the county line But being that you AT&T phone co is the phone carrier for my area but that can;t enter and you have my area cornered BUT YOU DO NOT OFFER ME INTERNET OR any OF YOUR SERVICES IN MY AREA...So my question is >>

 

Who or how do I go about getting permission so the other Phone Company can install internet services/phone services we need??

 

 We have Satellite Internet which is not good plus we have limited data pre month at a high cost and my granddaughter is disable and doing virtual schooling need good internet service..Plus customer service basically said" to me that have to deal with it until they put internet in my area...Thank You Alison

Accepted Solution

Official Solution

Constructive

Employee

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28.7K Messages

2 y前

Public utilities commission and your municipalities regulate it not AT&T 

New Member

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3 Messages

2 y前

Do you know how I can get hold of them.or who I need to get hold of to help lift the banned .

     Also how to find out when a AT&T cell tower is going to be finished being installed  .. Please thank you 

(edited)

New Member

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3 Messages

2 y前

Do you know how I can get hold of the Public Utilities Commission??   I looked  it up and sent a message but it wasn't the right place. Thank You

  

Or if anyone knows how or a link to get hold of them>>   Public Utilities Commission

browndk26

ACE - Professor

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4.7K Messages

2 y前

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