Need help connecting your router?
igrapel's profile

New Member

 • 

2 Messages

Wed, Jun 29, 2022 7:11 PM

Fake att appointment

Someone called from a 929 area code to set up an att installation. It coincided with what I was expecting. I figured it was a scam when no one showed up at the requested time and att said they had no record of the order.

I don't think I gave any sensitive information, but what is the goal of this scam? 

New Member

 • 

2 Messages

Il y a 1 m

I changed my att pin, but not sure what else I should be looking for.

ATTHelp

Community Support

 • 

195K Messages

Il y a 1 m

We can help you get assistance with the unauthorized installation order, ig(Edited per community guidelines)l.

 

Please call our Global Fraud Management team at 888-471-4576 to report the installation order. We also suggest that you Review security options for AT&T accounts to learn the account settings you can change to guard against unauthorized access to your account online, in the store, or by phone.

 

If you need help with anything else, don't hesitate to reach back out and let us know.

 

Good luck and thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

(edited)

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.