New Member
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8 Messages
Facing an issue with Internet
Hi,
I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.
Please assist me. I'll very thank full to you.
New Member
•
8 Messages
Hi,
I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.
Please assist me. I'll very thank full to you.
Accepted Solution
Official Solution
ATTHelp
Community Support
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215.1K Messages
2 months ago
Hey there @Alexa1122. We'd be happy to help with the intermittent internet service you've been experiencing.
We'd suggest checking out our information to help with the internet service you've been having:
Also, you can try uninstalling and reinstalling the app. This is to make sure that you have the latest version to connect to our internet service.
Let us know if this helps.
Robert, AT&T Community Specialist
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sophiajhon75
New Member
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2 Messages
2 months ago
It's possible that there is a problem with your internet connection. Here are a few steps you can try to troubleshoot the issue:
Check your internet connection: Make sure that you have a stable internet connection and that your device is connected to it. You can try resetting your router or modem to see if that helps.
Clear your browser cache: Clearing your browser cache can often fix issues with websites not loading properly. You can usually find this option in your browser's settings or preferences.
Disable browser extensions: Sometimes browser extensions can interfere with your browsing experience. Try disabling any extensions you have installed and see if that resolves the issue.
Try a different browser: If the issue persists, try using a different browser to see if the problem is specific to the app or your device.
Update your browser: Make sure that you are using the latest version of your browser. Updating your browser can sometimes fix issues with compatibility and performance.
If none of these steps work, you may need to contact the customer support for your browser app or your device's manufacturer for further assistance.
I hope this helps you resolve your issue.
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Alexa1122
New Member
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8 Messages
2 months ago
Thank You.😊
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ATTHelp
Community Support
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215.1K Messages
2 months ago
Hi there, Alexa1122. Thanks for coming back and letting us know that your concern has been resolved.
If you need use in the future, please reach out to us again.
Thank you for using the AT&T Community Forums.
Matthew, AT&T Community Specialist
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