Tuesday, August 8th, 2023 2:14 AM
I can.i just twist phone line to dsl line
4 months ago
Hi there, @Feppig! We're here to help clear things up about those wires.
Any changes done to the wiring for your service would need to be done by one of our technicians. The reason for this is that if any issues come from you attempting to fix it yourself, you could be charged. The best way to avoid charges like this would be for us to get a tech out to you.
If you'd like to get a tech appointment set up, please let us know. We'll need to move this conversation to a DM so that we can get our DSL team involved.
Lacey, AT&T Community Specialist
ACE - Expert
Huh? Can you be a bit more specific?
Inside the phone box outside.
There is only the wire from phone line
Cat5 from inside and dsl lines. No screw to connect wires to of any kind like all the picture show. So can I twist my phone blue to dsl blue and red from phone lines together
To what purpose? Do you have landline phone service in addition to DSL? Are you experiencing any issues?
No phone just dsl someone took the phone line out so I'm trying to put it back. I did seek installation without knowing the phone lines won't there so I just trying to fix myself if I could
There is nothing connected together in the box just dsl wire coming in and phone line from company and cat5 from house nothing wired together or hook to anything it just empty but lines. No red screw or green screw or where the phone line would go into to make connection to dsl. Unless I twist them together
Provide pictures so we know if you're talking about the customer side of the NID. If it's the customer side you can add connections if you want. There's many different types of NID's look them up, not all have screw or lug connections.
When we had DSL, AT&T installed a modular connection box inside the NID. The DSL line came in and was connected to the modular box. The inside phone line was connected to the modular box via an RJ45 connector to what was labeled as the Test Line. Disconnecting the line in the Test Line disconnected the inside phone lines so if you had issues, you could plug a phone into the Test Line and if the issues persisted, the problem was the line coming into the NID. If not, the problem was the inside wiring.
So what I did was tap into the phone line coming in (which also carried the DSL signal) and ran a two-wire insulated line to the room where the modem was for a direct DSL connection. At the Test Line connector, I connected the DSL filter on one end and connected the house line to the other end of the filter. That way, all of my phone lines were filtered at the NID so I didn't have to have any of the filters dangling off of the inside phone lines.
There's probably a dozen or more videos on YouTube on how to connect to the different NID's