New Member
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1 Message
Connect "new" (Used) desktop to my account?
This concerns only 2 of my machines, others are working OK. puter I'm on right is an older Dell Optiplex 755 Win 7pro (Call it #1). Second one is a Dell Optiplex 7010 Win 10pro (call it #2). #2 will replace #1 when I have it set up.My ATT modem/router is connected to both by ethernet cables. This modem replaced an older one about a year ago, making all puters work fine.
Problem:
Can't install ATT Uverse on #2. Keeps saying my password is no good Same PW I've been using for 7 years.
Browser is Google Chrome.
Have called ATT customer service several times with no success.
Any ideas??
ATTHelp
Community Support
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210.2K Messages
3 months ago
We're here to help get you logged in, bearlymaknit!
We suggest making sure you are logging in with your U-verse Member ID, and not an Access ID. You can check our article for finding info on your Member ID.
Let us know if this helps!
Donovan, AT&T Community Specialist
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gr8sho
ACE - Professor
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4.1K Messages
3 months ago
What do you mean “install att Uverse”? Uverse isn’t installed onto a computer. The gateway assigns an address to each connected computer and manages the connection independently.
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