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memoboy's profile

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1 Message

Tuesday, May 9th, 2023 12:00 AM

ATT white box

my art white box data is flashing orange and i’ve changed the outlet multiple times and i’ve turned it off and back on also i’ve tried to leave it unplugged and plug it back in 

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Official Solution

Community Support


221.1K Messages

5 months ago

Glad to address your gateway concern, memoboy.


The amber light on the BGW320 gateway means that it's being updated. You'll need to wait for the light to turn solid white. You can learn more about the gateway status light meanings on our website.


If the light never turns to a solid white, let us know.


Aminah, AT&T Community Specialist

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