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Anabelle23's profile

New Member


1 Message

Thursday, January 19th, 2023 12:53 AM

AT&T installer does not show up

I moved into a new place in the beginning of the year (2023) I made several appointments for AT&T to install the wifi to the new building but they never showed up. They did this about 3 more times and customer service barley helps. They just reschedule appointment in which they never show up. It’s getting really frustrating especially since I still pay for the service despite not having the service and no matter how times I call, they do not solve the issue. 

Community Support


225.4K Messages

11 months ago

Hello Anabelle23, we will be happy to take a closer look into your install appointments.


In order for us to take a closer look, and find out why the techs aren't showing up. We'll need to speak privately. Please check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!



Lani, AT&T Community Specialist

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