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danny2000's profile

Tutor

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49 Messages

Saturday, June 18th, 2022 10:50 PM

Arris NVG599 Passthrough Setup for Eero Pro 6E

I have the Internet working on the Eero Pro 6E and I have passthrough setup.  Do I need to change anything?  Speedtests show 90mbps but downloads are slow for files and only reaching about 26mbps.  I can't tell for sure if the Eero is giving out the IP addresses or it the Arris is:    This is my ip address connected to the Eero.   Link-local IPv6 Address . . . . . : fe80::8d0b:bf7:c92:d78c%4
   IPv4 Address. . . . . . . . . . . : 192.168.4.24
   Subnet Mask . . . . . . . . . . . : 255.255.252.0
   Default Gateway . . . . . . . . . : fe80::6697:14ff:fe16:6db2%4
                                       192.168.4.1

but on the IP Allocation tab, it shows this:  192.168.1.64 / eero

ACE - Expert

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35.6K Messages

2 years ago

That's very much in line with your line stats.  It very much looks like your line is not an issue.  Leaving us with the PC to the eero, or the eero to the Gateway to deal with.

Tutor

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49 Messages

2 years ago

Yes, that's correct about the nearly 1 gig file and about 4 mins left.

Tutor

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49 Messages

2 years ago

From Smart Home Manager

Tutor

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49 Messages

2 years ago

I'm wondering if maybe I ought to delete the Eero-created network and restart that part from scratch. it is possible that I did the eero setup without the Arris fully in Passthrough mode....and maybe it didn't set something correctly, even though Eero said that it did.

Tutor

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49 Messages

2 years ago

Also, do I need to setup the Eero to use PPPoE and with or without a login? There is an option for that in the App

ACE - Expert

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35.6K Messages

2 years ago

No, you do not need PPPoE.   It looks like things are set up properly, though it's really hard to tell for sure.  Can you test your speeds when directly connected to the base eero by Ethernet?

Tutor

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49 Messages

2 years ago

Yes, on the computer that is directly hooked-up to the Eero's ethernet port with an Ethernet cable from the Eero to the computer's NIC card, the speed is the same:   25 mbps. when downloading files.  In other words, that computer is not using wi-fi at all.  This is the Eero that is wired to the NVG 599's LAN port 1.

(edited)

ACE - Expert

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35.6K Messages

2 years ago

Okay, what happens when that same cable is connected directly to the Gateway itself (once it has released its eero IP and gotten one from the Gateway)?  Still same speed?

Tutor

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49 Messages

2 years ago

I'll try the connection in a bit.  One question, should I be connecting the Eero to the WAN port on the NVG 599?  Or to the LAN port?

ACE - Expert

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35.6K Messages

2 years ago

EERO WAN port to any one of the four NVG 599 LAN ports.

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