2 weeks and 3 technicians later equals no service still
I contacted ATT two weeks ago about moving in to a home and establishing service. The technician who saw the report came to our home to make sure we had service and noticed that the line was cut and he ordered a repair two weeks later. Yesterday was two weeks. Tech #2 came yesterday morning and said the repair was not done. I got a call from ATT yesterday and they said the repair was fixed and the tech would install today. Today, tech #3 came and said the repair was not fixed and he repaired it and left. I called ATT and they said I had to wait another week for the first available person to install my service. So, it will take 3 weeks, 4 techs (and counting) to establish service.
This is the right hand not talking to the left hand and nobody knows what's going on. THIS IS RIDICULOUS ATT. To boot, I just got my first bill via email stating that my start date was yesterday. What a joke. Now it will take weeks to rectify my bill to get credit back for service that does not exist but I am being billed.
I HAVE MISSED TWO DAYS OF WORK WITH NO PAY SO HOW DO I SUBMIT MY LOSS OF WAGES INVOICE TO YOU? THIS IS NOT A JOKE AND I AM SO UPSET.
ATT, please contact me today. 10/23/2019